Who it serves
People and partners who want a real conversation with a mission organization.
The experience
Write to an organization through its own site. Its agent reads the message immediately and, when a conversation is warranted, sends a personal single-use invitation to a live video call — no calendars, no back-and-forth. The takeaway lands with the organization and gets acted on.
Strongest evidence
End-to-end proven on production: site message → agent triage → tokened call room on the org's own domain → transcript and debrief.
For the technically curious
backend/web/calls.py (invitation-driven flow, single-use token rooms)aga/tools/reach_back.py:114 (provider routing: non-profit → SmartMeet, for-profit → Tavus)
What we measure
Meetings-to-action rate. Completed calls whose takeaway produced a tracked follow-up action, divided by completed calls.
Definition approved 2026-08-27; not yet instrumented — no live counters in Phase 1
Boundaries — what AGA does not claim
- Invitation-driven today — the organization's agent invites; there is no self-serve booking page yet.
- If call infrastructure is not configured, the product says so instead of failing silently.